Feedback / Suggestions

Customer Care Center

 

 https://gescom.karnataka.gov.in/storage/pdf-files/AEEIT/1912.PNG

 1) Call 1912 To Register Complaints.

 


2) Type GESCOM send SMS to 57575 to register complaint.

 


3) Online Complaints:  Click Here

 

 

4) Download Consumer Mobile App from Play store: Click Here

 

 

 

Better Customer Care for Greater Customer Satisfaction

 

Since it became operational in June 2002, GESCOM has undertaken a number of measures to improve customer care. These include:

 

1.Speedy response to customer complaints:

Systems have been put in place for attending to customer’s complaints quickly. Customers can even approach the Managing Director directly with their complaints, either through e-mail, letter or in person. 

 

2.Sensitizing field staff to improve behavior with customers:

Special efforts are being made to bring about an attitudinal change in the field staff attending to customer’s complaints. They have been sensitized to the need for courtesy, politeness and responsiveness while dealing with customers. HRD training is being given to them.

 

Apr 2021-Dec 2021 Statement showing the details of No of calls received/answered in customer care center  Click Here
October-2020 Statement showing the details of No of calls received/answered in customer care center  Click here

Last Updated: 16-02-2022 01:47 PM Updated By: Admin



Disclaimer :

Please note that this page also provides links to the websites / web pages of Govt. Ministries/Departments/Organisations.The content of these websites are owned by the respective organisations and they may be contacted for any further information or suggestion

Website Policies

  • Copyright Policy
  • Hyperlinking Policy
  • Security Policy
  • Terms & Conditions
  • Privacy Policy
  • Help
  • Screen Reader Access
  • Guidelines

Visitors

  • Last Updated​ :
  • Visitors Counter :
  • Version :
CONTENT OWNED AND MAINTAINED BY : Gulbarga Electricity Supply Company Limited (GESCOM)
Designed, Developed and Hosted by: Center for e-Governance - Web Portal, Government of Karnataka © 2024, All Rights Reserved.

Best viewed in Chrome v-87.0.4280.141, Microsoft Edge v-87.0.664.75, Firefox -v-83.0 Browsers. Resolution : 1280x800 to 1920x1080